#5 Methods To Contact Jio Customer Care (All States)

Reliance Jio has become very popular in such a short time due to its amazing free internet and free calling offers. Jio has gained so many users in such a short time. With more users, the error or problems for users also start arising. Already many of us are facing issues with reliance Jio so today we are going to share all available methods to contact jio customer care i.e. through jio customer care toll-free phone number, social methods, live chat, email support etc.

About Reliance Jio:-

Reliance Jio was launched back in September 2016 and right after the launch, it rocked the telecom market in India. Reliance Jio was launched with a bang i.e. they have given so many benefits to the user that the users cannot stop themselves from buying Reliance Jio sim card. Jio has offered unlimited 4G data and unlimited calling for free for almost 1 year and after that, they have launched amazing plans in which they are again giving free internet and calling to its users at a very low price.

Reliance Jio is responsible for shaking the telecom market and due to Jio, big companies like Airtel, Vodafone, Idea etc have to bear the huge loss and to be in the competition they lowered down the prices of their plans too. Well, this step of companies is beneficial for users but not for companies. 😀

Well, the point is that Jio has become very popular in such a short span of time and has acquired a huge database of customers which leads to an increase in responsibility of Jio executives towards their customers.

To increase the satisfaction of customers towards their network, Jio has activated various methods through which customers can contact them so that customers won’t face problems like not getting jio network, not able to tele-verify jio number, Internet not working, slow internet speed, call drop issues, calls not connecting and customer can also enquiry about latest jio plans and offers etc. So, In this article, we are going to share every possible method i.e. jio customer care number, jio email id, jio live chat support etc. through which you can contact jio customer care easily.

How to Contact Jio Customer Care (#5 Working Methods):-

  • Toll-free phone number
  • Email support
  • Live chat support
  • Official website
  • Social Media Pages

So, these are the ways through which you can contact reliance jio customer care support and now we are going to share details of every single method one by one.

Note: There are many fake numbers on websites out there and through these fake numbers, fraud and scams are done to normal citizens. We suggest you that whenever you try to contact customer care online, you should try to find the official numbers and here, we have shared the jio customer care phone number mentioned on Jio’s official website.

Also Read:- How to activate jio sim

Jio Customer Care Toll-Free Phone Number:-

These helpline number which also helps you in case you want to become jio retailer.

Customer Solutions:-

QueriesPhone Number
Interested in Jio? Talk to us on1860-89-33333
Tele-Verification (Both HD voice & data services)1977
Tele-Verification (Data services)1800-890-1977
For any enquiry about offers and plans1991
For Queries199
For Complaints198
Contact Jio from another network number like Airtel, Vodafone, Idea, BSNL etc.1800-889-9999
Device Care Helpline (JioPhone, LYF Mobile & JioFi)1800-890-9999
Helpline for JioFiber Customers1800-896-9999
For Online shopping1800-893-3399

 

Business Solutions:-

QueriesPhone Number
Enterprise Mobility Services1800-889-9333
Enterprise Connectivity Services & Business Solutions1800-889-9444
New Business Connection1800-889-9555

 

How to talk to Jio Customer Care Executive Directly:-

1) Dial Jio helpline number from the list of numbers mentioned above

2) Let the call get connected

3) Now, you will hear a computerized sound

4) Keep following the sound according to your requirement

5) At last, you will hear – “To take with jio customer care representative, press _”

6) Your call will be connected to jio customer support executive and you will get answers to your queries within few minutes.

That’s it.

Jio Email Support:-

Suppose you have faced any issues that can’t be expressed by dialling jio customer care number then you can compose an email with all the necessary details like proof etc and send it to jio complaint email id.

Queries Related ToOfficial Email Address
Joining Jio Digital Worldcare@jio.com
Online Shoppingshop@jio.com
Existing Enterprise Mobility customersenterprisecare@jio.com
Existing Enterprise Connectivity & Business Solutionbusinesscare@jio.com
For new business connectionbusiness@jio.com
For queries related to JioFiberjiofibercare@jio.com
Security Vulnerabilityjio.bugsreporting@ril.com

Jio Live Chat Support:-

Customers can chat with jio customer care executive as they chat with their friends. To use jio live chat feature, follow the steps below:

Note – You can do a live chat with jio executive only if you have done a transaction and you have questions related to your transaction.

  • Open MyJio App
  • Click on “Menu” > “Jio Care

jio live chat support

  • Click on “Live Chat

jio live chat support

  • Simply chat with customer care executive like you chat with your friend and tell them your issues or queries and they will help you as soon as possible.
  • That’s it.

Jio Social Media Pages:-

Nowadays, companies spend more than on social media to engage with their audience and solve their customer problems or issues. So, it is a great way to get the solution to your problem within a few minutes. Now, we are going to share jio official social media pages and tell you how to contact jio customer care through social media.

Facebook:-

  • Go to this link
  • You will see a button “Message”
  • Click on it. Type your message and send it there.
  • That’s it. You will get a reply to your query or problem within a few hours.

Twitter:-

Note – Don’t share your details like card number and personal details as you tweet will be visible to everyone.

  • Go to twitter
  • Login to your account
  • Write a tweet mentioning the issues or problems you are facing and tag jio official twitter account – “@jiocare” in your tweet.
  • Click on “Publish”
  • That’s it. You will get a reply to your query or problem within a few hours.

The methods that we have mentioned here will work on all India states i.e. Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chhattisgarh, Goa, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Punjab, Rajasthan, Sikkim, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, Uttarakhand, West Bengal, Andaman and Nicobar Islands, Chandigarh, Dadra and Nagar Haveli, Daman and Diu, Delhi, Jammu and Kashmir, Ladakh, Lakshadweep, Puducherry etc.

Note: If you want to contact the Appellate Authority of your state then you can look at the details i.e. Appellate Authority name, Appellate Authority email address and office address of the state in which you live.

Jio Office Address & Contact Details (All States):-

Now, we are going to share the office address of jio and other contact details like email address, fax number etc. according to all the states.

Kerela:-

  • Appellate Authority Name: Jayaraj Rajasekharan
  • Office Address: Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.
  • Email Address: appellate.ker@jio.com
  • Fax No: 18008891211

Tamil Nadu:-

  • Appellate Authority Name: Royston Antony
  • Office Address: Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu
  • Email Address: appellate.tn@jio.com
  • Fax No: 18008891211

Andhra Pradesh:-

  • Appellate Authority Name: Siddharth Sharma
  • Office Address: Reliance Corporate IT Park Ltd, H: No 40,72, D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
  • Email Address: appellate.ap@jio.com
  • Fax No: 18008891211

Jammu & Kashmir:-

  • Appellate Authority Name: Neeraj Fotedar
  • Office Address: Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
  • Email Address: appellate.jk@jio.com
  • Fax No: 18008891211

Delhi:-

  • Appellate Authority Name: Sanjay Tiku
  • Office Address: Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
  • Email Address: appellate.del@jio.com
  • Fax No: 18008891211

Rajasthan:-

  • Appellate Authority Name: Arun Mani
  • Office Address: Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
  • Email Address: appellate.raj@jio.com
  • Fax No: 18008891211

Maharashtra & Goa:-

  • Appellate Authority Name: Neelesh Atre
  • Office Address: Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtra
  • Email Address: appellate.mah@jio.com
  • Fax No: 18008891211

West Bengal:-

  • Appellate Authority Name: Sailesh Rupani
  • Office Address: Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
  • Email Address: appellate.wb@jio.com
  • Fax No: 18008891211

Chhattisgarh:-

  • Appellate Authority Name: Partha Pratim
  • Office Address: Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India
  • Email Address: appellate.mp@jio.com
  • Fax No: 18008891211

UP (West):-

  • Appellate Authority Name: Sunil Kapoor
  • Office Address: Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
  • Email Address: appellate.upw@jio.com
  • Fax No: 18008891211

Karnataka:-

  • Appellate Authority Name: Shiva Kumar
  • Office Address: RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
  • Email Address: appellate.kar@jio.com
  • Fax No: 18008891211

Odisha:-

  • Appellate Authority Name: Bikash Mohanty
  • Office Address: Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
  • Email Address: appellate.ori@jio.com
  • Fax No: 18008891211

Bihar:-

  • Appellate Authority Name: Chandra Prakash
  • Office Address: Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India
  • Email Address: appellate.bih@jio.com
  • Fax No: 18008891211

UP (East) :-

  • Appellate Authority Name: Rajesh Sharma
  • Office Address: Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
  • Email Address: appellate.upe@jio.com
  • Fax No: 18008891211

Haryana:-

  • Appellate Authority Name: Sanjiv Sachdeva
  • Office Address: Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
  • Email Address: appellate.har@jio.com
  • Fax No: 18008891211

Punjab:-

  • Appellate Authority Name: Karuna Misra
  • Office Address: Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
  • Email Address: appellate.pb@jio.com
  • Fax No: 18008891211

Mumbai:-

  • Appellate Authority Name: Saurabh Singh Parmar
  • Office Address: Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
  • Email Address: appellate.mum@jio.com
  • Fax No: 18008891211

Telangana:-

  • Appellate Authority Name: Sreedhar Nandiraju
  • Office Address: Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
  • Email Address: appellate.ap@jio.com
  • Fax No: 18008891211

Himachal Pradesh:-

  • Appellate Authority Name: Sameer Pandey
  • Office Address: Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
  • Email Address: appellate.hp@jio.com
  • Fax No: 18008891211

Kolkata:-

  • Appellate Authority Name: Avinash Chaturvedi
  • Office Address: Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
  • Email Address: appellate.kol@jio.com
  • Fax No: 18008891211

Assam:-

  • Appellate Authority Name: Ritwick Chakraborty
  • Office Address: Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India
  • Email Address: appellate.assam@jio.com
  • Fax No: 18008891211

Jharkhand:-

  • Appellate Authority Name: Sanjay Chatterjee
  • Office Address: Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
  • Email Address: appellate.bih@jio.com
  • Fax No: 18008891211

North East:-

  • Appellate Authority Name: Banibroto Biswas
  • Office Address: Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
  • Email Address: appellate.ne@jio.com
  • Fax No: 18008891211

Gujarat:-

  • Appellate Authority Name: Bhavesh Mehta
  • Office Address: Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
  • Email Address: appellate.guj@jio.com
  • Fax No: 18008891211

Uttarakhand:-

  • Appellate Authority Name: Venkat Naidu
  • Office Address: Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
  • Email Address: appellate.upw@jio.com
  • Fax No: 18008891211

Jammu:-

  • Appellate Authority Name: Vivek Sharma
  • Office Address: Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
  • Email Address: appellate.jk@jio.com
  • Fax No: 18008891211

Wrapping Up:-

We have shared every single method i.e. jio customer care helpline number, jio executive email ID, jio live chat support through which you can contact jio customer care. If you still face any kind of issues and you think that we have missed any method to contact jio customer executive then feel free to comment below. We will help you as soon as possible.

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